Frequently Asked Questions
What forms of payment do you accept?
We accept cash, Visa, MasterCard, Discover, and American Express.
Do you have shopping carts?
We do not have shopping carts, but we do have large shopping bags available for you to use. We recommend that you bring a laundry basket with a belt tied to it, so that you can drag it or bring a tall laundry basket with wheels.
What is the Half Price Sale all about?
Saturday from 10am-4pm is our half-price day. All tags that are NOT marked "ND" will be marked down 50% at the register. If a ticket is marked "ND", the item will be full price.
How can I shop before the public?
There are 3 ways you can shop before the public:
The very best way to get to shop before everyone else is to become a Team Member and SHOP 1st!! Our Team Member Pre-sale is on Tuesday @ 5pm.
Consign with Andrew and Abby's Closet and SHOP at our Consignor Pre-Sale (Tuesday @ 7pm)
SHOP @ our Benefit Pre-Sale on Wednesday night. Each adult (18 and over) pays $5 for admission to this Pre-Sale and ALL proceeds from admission go to TLC Community Center.
*All Team Members and Consignors also shop an hour early on 1/2 price day*
Is there an Admission or Parking fee?
No, our event is free
Do you allow children at your sale?
Children are welcome @ our sale; however please keep in mind that there are a LOT of shoppers during the sale. We suggest that you wear babies in infant carriers if possible.
Children MUST stay with parents/adult at all times.
For safety reasons, please do not allow children to ride/play with toys or open bags of toys.
Do you accept returns?
No, we do not accept returns.
All Sales are FINAL!
What size do you go up to?
We have items for newborns-TEENS!
How do I become a Consignor?
Becoming a consignor is very easy:
Visit our Consignor page & read all of the Consignor instructions, Consignor Agreement, etc.
How much do I earn when I consign?
Consignors earn 70% on all sold items
Do you charge a Consignor fee?
Yes, our consignor fee is $8 during early bird registration (before June 10th) and $10 after the early bird registration ends (after June 10th).
Do you accept tags from other sales?
No, we do not accept tags from any other sales
Do I need to be present during the sale to sell my items?
No, just register, tag, and drop off your items!! We do the rest!!!!
How much should I price my items for?
A good rule of thumb to follow is to price your items at about 1/4-1/3 of their original retail price. If you have name brand or boutique item, price accordingly, probably closer to 1/3-1/2 of their original retail price. Other exceptions would include: outdoor play equipment, strollers, furniture, etc. These larger items usually go for 1/3-1/2. Ask yourself what you would be willing to pay for the item if you were the shopper. Try not to price your items by emotional attachment.
How much time should I allow to drop-off my items?
Please allow at least 30 minutes depending on the # of items that you are consigning. We check ALL clothing items for stains, holes, etc.! You will be responsible for placing non-clothing items in their appropriate location while we check your clothes. Any items that are not accepted MUST be taken with you when you leave. Rejected items that are left at drop-off will be donated. We do not have space to store them during the sale. YOU MUST SIGN UP FOR A DROP-OFF APPOITNMENT!
Is there a limit on the # of items I can consign?
No, the only limits are:
* Only 5 "sleepers" per consignor/gender may be brought.
* Only Fall/Winter clothing items may be brought to the sale this season.
* Only items that meet our tagging guidelines will be accepted.
When will I get my money for the items that sold?
Consignor Payments will be available by Echeck on Pick-up day: Tuesday, September 13th.
What happens to my unsold items?
You can choose to pick up your unsold items or to donate them. Anything that is donated goes to TLC Community Center. This organization gives freely to those truly in need. Rest assured the items will not be resold. **ANY items not picked up by 7pm on Pick-up day WILL BE DONATED.**
Do I get to shop early?
Yes!! Consignors shop at our Consignor Pre-Sale @ 7pm!
Can I bring someone with me to the Pre-Sale?
Yes, you will receive ONE guest pass. Keep in mind that EVERYONE (including children) has to have have pass to enter the Pre-Sale. Pre-COVID we did not count spouses or children, but due to COVID restrictions, we now (as of Fall 2020) require anyone attending Pre-Sale to have a Pre-Sale pass.
Can I use plastic clothes hangers?
We prefer metal clothes hangers, but will accept the thick, tubular, plastic hangers. We do not accept the thin plastic hangers that clothing comes on from the store.
Also, baby size hangers are NOT allowed for any clothing items over size 24 months.
Plastic hangers of any type DO NOT typically hold up during the entire event. We will accept them (the thick, tubular kind), but know that your clothing may wind of on the floor due to the hanger snapping. Wire hangers are BEST! :)
What if my kiddos are now TEENAGERS? Can I still sale their clothes/shoes/etc.?
Yes!! We accept TEEN clothing, shoes, accessories, etc. Just be sure they are in-style and MUST be something teenagers would wear. Teen items MUST be less than 3 years old!
What do I do to be a Team Member to be able to SHOP 1st??
Our Team Members choose a 4 hour segment that works best for their schedule. Segments can be split into (2) 2-hour segments if needed. Please contact us before signing up online if you need to split 2 segments, we will have to enter that manually.
How do I sign up to be a Team Member?
Go to our Team Member page and click the "Team Member Registration" link.
Can I bring my child with me to help?
No, you will be very busy, so we cannot allow children to come with our Team Members. If you have a responsible teenager, who is willing to be a Team Member we will allow them with prior approval. Exceptions will be made for moms with nursing infants, please contact us prior to signing up for a to make arrangements for times that will accommodate a nursing mom. If your TEEN needs community service hours for school, we are more than happy to sign off on those as well. Just send us an email to sign your teen up for community service hours.
Do you offer vendor space for me to set up at your sale?
No, we do NOT have ANY vendor space available at this event.
We do, however offer advertising on our website as well as other options. Please visit the "Advertise Your Business" page for more information. We also sponsor 2 vendor events:
The Tri-Cities Christmas Market and The Tri-Cities Spring Market. Click here for more info.